Pets, Toys & Home Furnishings E-commerce Retailer
This 10-year-old Online Retailer business has grown exponentially since inception and is now available for a new owner to take it to the next level!
The business competes based on quality of products at a competitive price, responsiveness to customer service requests and reputation. There are over 200,000 SKUs for sale over the 23 domain names operated, and the business is an Authorized Dealer for several household name brands. Significant barriers to entry exist for undercapitalized competitors.
Among the value-adds for the business, this opportunity offers the following:
-Complete and turnkey operation in Receiving, Stowing, Picking, Packing, Shipping, RMA, Customer Service and Accounting
-Customized and scalable system, platform and operation includes automation in product listing upload, update, order download, shipping label generation and tracking upload.
-Percentage of orders stocked vs dropped-shipped is 25%/75%.
-There are currently no employees in the business- Customer Service Center based out of India handles the lion’s share of the customer interactions, allowing the owner to focus on web advertising, inventory planning, vendor relations and customer disputes. Owner also leverages a 3rd Party Logistics Company for warehousing a majority of the inventory.
Training, especially in digital marketing and managing credit card claims will be provided by the seller.
For more information, please contact Greg Michail at (415) 438-0202 or at [email protected]
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FF&E: $5,000 included
Los Angeles County
Price and terms
Training will be provided by the seller. 4 weeks @ 40 hrs per week